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eiknachui
Participant
November 7, 2016
Answered

After Effects unable to allocate 0,002 MB of memory (CS6 on Win7 Home)

  • November 7, 2016
  • 2 replies
  • 1418 views

For the past several days I keep getting the above mentioned error when working with 3D layers (my entire projects consists of 21 sec video footage and several 3D layers).

I went to AE preferences and deleted disk cache, restarted AE but the problem persists. Disk cache size is set to 91GB, my C: drive has 198 GB of free space. 6GB  of RAM is installed, No other programs are running when i'm working with AE, except for windows explorer

What is going on?

    This topic has been closed for replies.
    Correct answer Roei Tzoref
    the version number is 11.0.0.378

    the after effects version you are using is the not up to date. you should update it to 11.0.4. many bug fixes, maybe even the issue you are facing.

    whatever release you are using - ALWAYS use the most updated version of each release.

    2 replies

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    November 10, 2016

    And, if what Mylenium suggested doesn't help, what are your memory and multiprocessing settings?

    Also, what, exact, version number of AE are you using?

    E
    eiknachuiAuthor
    Participant
    November 10, 2016

    At first my source footage was AVI with alpha, after Mylenium's tip I changed it to MOV with alpha and since then I got this error only once so far (actually the error was "unable to allocate 0,000 MB of memory", and the project at that time contained around six  3D layers of the same MOV footage).

    I have allocated 5GB for After Effects in preferences and the version number is 11.0.0.378

    Roei Tzoref
    Roei TzorefCorrect answer
    Legend
    November 10, 2016
    the version number is 11.0.0.378

    the after effects version you are using is the not up to date. you should update it to 11.0.4. many bug fixes, maybe even the issue you are facing.

    whatever release you are using - ALWAYS use the most updated version of each release.

    Mylenium
    Mylenium
    Legend
    November 7, 2016

    Check your footage. This could indicate a damaged source file or leaky CoDec.

    Mylenium

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