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janina_leonieb66378015
Participant
January 31, 2017
Answered

After Effects: Unknown Exception

  • January 31, 2017
  • 1 reply
  • 21289 views

Installed CC2017 with quite a number of Apps on Windows 10, 64Bit, Version1607, Build 14393.693; Hardware ASUS Z170 A with Intel i7-6700K, 32GB, Nvidia GTX1070

Launch of After Effects Fails: "After Effects Warning: Unknown Exception"

if I click on OK it says: can not be continued. unexpected error at Launch of App

De-Installation and new Installation doesn"t solve the Problem

Similar Problem with Premiere Pro CC2017.0 and Character Animator CC Beta "funktioniert nicht mehr ... wird geschlossen und Sie werden benachrichtigt ..."

Photoshop and InDesign open without Problems.

    This topic has been closed for replies.
    Correct answer janina_leonieb66378015

    I found a solution on Warning: "Unknown Exception"

    Don´t understand, but it worked.

    1 reply

    J
    janina_leonieb66378015AuthorCorrect answer
    Participant
    February 1, 2017

    I found a solution on Warning: "Unknown Exception"

    Don´t understand, but it worked.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 2, 2017

    Hey LeonieB,

    I found a solution on Warning: "Unknown Exception"

    Don´t understand, but it worked.

    Fanstastic! Thanks for reporting back on your success.

    Regards,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Logan235688534ip3
    Logan235688534ip3
    Participant
    April 12, 2022

    Hey there LeonieB,

    I know its been a while since this was last posted but i seem to be having the same problem whenever i use the rotobrush tool. It took almost 2 hours for it to recognize a 10 second clip. I had to uninstall the program and reinstall to hopefully make it work but to no avail. I dont know if the file is corrupted, but i cant seem to figure it out on my own. Could you please explain how to get around the "Warining Unknown Exception" error. Pc specs are listed below:

    Thanks,

    Logan

    Windows 11 Pro

    Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz

    16.0 GB (15.9 GB usable)

    64-bit operating system, x64-based processor

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