After effects unusable

Forum|Forum|6 years ago
October 20, 2019
3 replies
2030 views

Whenever I start AE, it opens up Untitled Project.aep

Only widget visible on screen is Render Queue.

File menu options are grayed out, so I can't open a new project. I also tried opening up an aep file, but that didn't work.

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Correct answer NightMoves

I was able to use the app again after switching to a new user account (Windows user account). Thanks to Adobe Support (Tapesh)!

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NightMovesAuthorCorrect answer

Inspiring

I was able to use the app again after switching to a new user account (Windows user account). Thanks to Adobe Support (Tapesh)!

O

Olivier777

Participant

I have the same problem.
Is there any way to make After Effect work again without creating a new user account?

svfx

Participant

I have the exact same problem. Render Engin opens but not After Effects. I go to the location of AfterFX.exe and run it but it is still only the Render Engin that opens. How do I fix this. I am in production and don't have time to fiddle around with software that doesn't work.

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Rick Gerard

Community Expert

You are not opening After Effects, you are opening the Render Engine. Please check the file name carefully and make sure it is pointing to After Effects and not After Effects Render Engine.