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martinflash
Participating Frequently
January 7, 2024
Question

After Effects Warning Unknown Exception! PLEASE HELP!!!

  • January 7, 2024
  • 1 reply
  • 1597 views

I got again and again After Effects Warning Unknown Exception! and other errors.
I need to finish my project for tomorrow ant AE crashes as usual.
I reinstalled brand new system on my CPU:
- Windows 11 Pro
- Nvidia A5000 PNY
- 256 GB RAM 
and it ... CRASHES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Before: Win 11, nVidia 1070, 64 GB RAN and also 10000 crashes!
Photoshop, Premiere, Illustrator - the leatest update CC works fine but AE always CRASHES!!!

WHY!
Need Help !!!
You Tube link
https://youtu.be/zR7AEcXExjw

1 reply

nishu_kush
Community Manager
Community Manager
January 8, 2024

Sorry to hear about the crash, martinflash.

 

Have you installed a new font recently? Try this, go to the Windows Fonts and remove all third-party fonts (don't forget to create a bakeup so that you can install them again) and try to launch After Effects. If After Effects works fine, it would mean that it's one or more font files that are causing the issue.

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu