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comedyploy
Participant
Sep 21, 2016 9:35 AM UTC
Question

"After Effects Warning: Unspecified Drawing Error"

Hello I have been using After effects 2015.3. When I was rigging my character the warning come up I tried to click ok untill it gone. After that I moved the puppet tool the program crashes and shut my computer down. It happened when I'm moving the puppet tool. I through it because of my computer RAM but I already add more RAM yesterday now I have 16 GB. My laptop window is window 10. I would like to know how can I fixed this problem?

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41 replies

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upslon
upslon
Participating Frequently
Jan 19, 2018 3:35 PM UTC

comigo, eu precisei reconfigurar a saída de áudio no painel de configurações. sempre acontece este erro quando eu mudo para um dispositivo e assim que este dispositivo de áudio não está mais no computador o after não entende e altera automaticamente para algum disponível, daí ele responde com este problema.

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    teco@2aid.com.br
    Participant
    Nov 21, 2018 1:35 PM UTC

    Valeu mesmo, vc me salvou!!!@upslon

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      Solubec
      Solubec
      Participant
      Sep 5, 2017 3:18 PM UTC

      Hi Guys, I've reset my workspace; standard to default ... and now I don't have these warnings...

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        MisiSipos80
        Known Participant
        Apr 3, 2018 2:52 PM UTC

        That pretty much renders the arranging workspace feature pointless and useless.

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        lmaclanphere
        Inspiring
        Jun 21, 2017 5:27 PM UTC

        I'm on a new machine at work, getting same issue during RAM preview (WI 10 machine, with latest AE update). This is super annoying, and resetting to the "standard" workspace is not an acceptable solution. I hope Adobe is monitoring this issue.

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        Szalam
        Community Expert
        SzalamCommunity Expert
        Community Expert
        Jun 21, 2017 6:10 PM UTC

        That would be really annoying!

        lmaclanphere  wrote

        I hope Adobe is monitoring this issue.

        You can be sure that they are by filing a bug report at this link. It goes right to the Adobe After Effects team. Like, it goes to a human who actually works on After Effects who reads it, logs it, and puts it into the list (the more reports/severity, the higher up the priority list it goes, by the way, so anyone who can't fix this issue should file a report too). The bug report/feature request form is the best way to get issues to their attention. Provide as much detail as you can so they can hopefully recreate the issue on their end in one of their test machines. You can't fix what you can't see! (Well, sometimes you can, but it's really hard.)

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        lmaclanphere
        Inspiring
        Jun 21, 2017 6:30 PM UTC

        okay, done. Where's my treat

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        MisiSipos80
        Known Participant
        May 18, 2017 8:30 AM UTC

        No it did not.

        In fact I was working on a job for 2 weeks now and I reorganized my workplace. It has been working without any problems. So yesterday I switched off my computer, today I switch it on and vioala "unspecified drawing error" is back. No, there was no Win updates downloaded in fact any updates, unless my computer woke up secretly tonight and decided to do so.

        So again, thank you Adobe for,

        1. Not replying

        2. Not fixing that ridiculous issue

        I think they have no idea what is that error. It is like "signal error" on London undergrounds.

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        Szalam
        Community Expert
        SzalamCommunity Expert
        Community Expert
        May 18, 2017 4:31 PM UTC

        MisiSipos80  wrote

        So again, thank you Adobe for,

        1. Not replying

        2. Not fixing that ridiculous issue

        This is a user-to-user forum. It's a place for people like us to try to help each other with problems. If you want a response from an Adobe employee, you'll need to contact Adobe support.

        If you want them to fix issues, it would also be quite beneficial to file bug reports with as much detail as possible so that they can try to recreate the bug issue on their end (and let them know if you can provide crash logs, corrupted workspace files, etc.). It's the best way to get your issue in front of the eyes of the actual After Effects team. Granted, they usually don't respond to individual bug reports, but they do read them and fix the bugs.

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        MisiSipos80
        Known Participant
        May 2, 2017 12:01 PM UTC

        @Adobe Have you actually fixed that after 7 months? Re-organizing work space is a pretty basic thing, or at least it should be.

        Any update on that?

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        Szalam
        Community Expert
        SzalamCommunity Expert
        Community Expert
        May 2, 2017 7:55 PM UTC

        The 14.2 update that came out a couple of weeks ago did fix some crashing issues with workspaces. Is it not working for you?

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        mikefx1980
        Participant
        Apr 3, 2017 1:10 PM UTC

        I can confirm the previous poster's solution:

        Simply revert to one of your default workspaces (e.g. Effects) and then reorganize your personal panels in a new workspace. (Don't save over your old one, make a new name for it).

        This solves the problem. Perhaps Adobe will solve this inconvenience in a future patch.

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        Charles_Vane
        Known Participant
        Jan 15, 2017 10:56 PM UTC

        The reset Workspace workaround worked for me so thanks for that, but now RAM Preview seems a lot slower.

        Not sure if that is because it is actually RAM previewing now.

        Please sort this out Adobe, yes?

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        jacobtaylor
        jacobtaylor
        Participant
        Nov 18, 2016 2:42 PM UTC

        Adobe After Effects 2017 randomly started having this error for me as well.

        I RESET MY WORKSPACE TO SAVED and it stopped immediately.

        Not fun, but it worked. FOR NOW.

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        jeremyf62060803
        Participant
        Dec 9, 2016 6:48 PM UTC

        Same here. I switched to the standard layout and had no problems.

        Anyone at Adobe on this thread? Could you helps shed some light on this?

        Thanks!

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        SteveD333
        SteveD333
        Inspiring
        Dec 23, 2016 9:01 AM UTC

        Using the latest version of AE and getting the same issue.  The workaround of resetting the workspace works for me too, but it's annoying to have to do so.

        Adobe, are you looking into this?

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        MisiSipos80
        Known Participant
        Sep 24, 2016 10:40 AM UTC

        Any luck?

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        Roei Tzoref
        Roei Tzoref
        Legend
        Sep 21, 2016 3:59 PM UTC
        Hello I have been using After effects 2015.3.

        make sure its 13.8.1

        After that I moved the puppet tool the program crashes and shut my computer down.

        this could be many things. let's try the obvious:

        1. clear the cache from preferences -> media&disk cache - both options
        2. reset your preferences by clicking Ctrl+Alt+Shift right after you launch the App. you will get a window to reset your preference - click O.K.
        3. this could be a GPU driver issue. what is yours? I would check and see that it's updated. if anything of this worked please update the thread.
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          comedyployAuthor
          Participant
          Sep 24, 2016 7:36 PM UTC

          Hello, My GPU is GeForsce GTX 960M

          My AE is 13.8.1

          I will try to reset the preference. I have the same problem with you MisiSipos80​. My other computer also can work quite well.

          Hope can solve this problem soon

          Thank you

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          MisiSipos80
          Known Participant
          Sep 26, 2016 11:56 PM UTC

          It seems it is somehow connected with the custom layout? I reset the workspace and it works. Weird!

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