Skip to main content
Participant
July 7, 2022
Question

after effects will not open

  • July 7, 2022
  • 2 replies
  • 153 views

I just downloaded after effects in the creative cloud and when I go to open it nothing happens. I have tried uninstalling and reininstalling, restarting my computer with none of it working. It does not even show up as a process in the task manager working. Not sure what do to to try and be able to fix it. 

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
Community Manager
July 7, 2022

Hi Michael,

 

Welcome to the community and sorry for your issue.

As the expert suggested, we'd need to know the system specifications in order to troubleshoot the issue properly.

You can try running it as an administrator (right-click its icon and select Run as administrator).

Looking forward to your response.

 

Thanks,

Nishu

Community Expert
July 7, 2022

System specs would be helpful to us.

You may want to consider using the cleaner tool.

More info here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html