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After Effects won't open

Forum|Forum|7 years ago
October 22, 2018
4 replies
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My After Effects will not open. I have it installed on my MacBook already and I have had this problem on a different computer. What the apps look like in my application folder are and I always get this message . How do I install it

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Correct answer Szalam

What version of the MacOS do you have? You may need to update AE to 11.0.4

B

Byron Cortez

Community Expert

Well, the only thing that a I have to say you is: upgrade Ae. The question is, why have not you done it already? Just as a trick question, is it a cracked version?

Byron.

Szalam

Community Expert

byroncortezh wrote
Well, the only thing that a I have to say you is: upgrade Ae. The question is, why have not you done it already? Just as a trick question, is it a cracked version?

CS6 is the last version someone could outright purchase. It could be that our poster purchased it and doesn't want to get into the subscription software. I wouldn't assume piracy immediately.

B

Byron Cortez

Community Expert

You're right. In that case, the option would be to downgrade the operating system.

Byron.

dj.summitt

Inspiring

Hi! So this is one of the problems of running legacy software. Older software needs equally old OS to run optimally and eventually to run at all. Presumably, you have updated your OS past what works with CS6. Most people started having issues ~10.11 but it really varies from system to system.

Szalam

Correct answer

Community Expert

What version of the MacOS do you have? You may need to update AE to 11.0.4

Martin_Ritter

Legend

Seems like you have to upgrade AE or downgrade macOS...

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