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A
Arnel A73
Participant
September 23, 2021
Question

After Effects won't open and all I'm left is a beach ball rolling

  • September 23, 2021
  • 1 reply
  • 93 views

I've tried updating the IOS software, Adobe Creative Cloud cleaning, even tried the whole Shift+Option+Command (Preferences cleaning). I'm still left with a beach ball rolling. I'm totally desparate here!

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1 reply

R
Community Expert
Rick GerardCommunity Expert
Community Expert
September 23, 2021

No system or OS details only leaves me with one suggestion. Roll back to a previous version that worked using the Creative Cloud app/other versions tool, or you can try using the Adobe Cleaner tool and re-install. If neither of those workflows solves the problem then your system does not meet the minimum system requirements or your GPU drivers are probably causing problems.

A
Arnel A73Author
Participant
September 23, 2021

Thanks Rick! I'll look into all your suggestions. Deeply appreciated!

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