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Bambino1345
Bambino1345
Participant
February 17, 2017
Answered

After Effects won't open? Seems to be installed right and wrong at same time...

  • February 17, 2017
  • 2 replies
  • 658 views

Just got new computer and reinstalled my CS6 Production Premium package which includes After Effects.

Install went without a hitch.

However, where before I had two icons/apps: After Effects and After Effects Render Engine, I now only have the Render Engine icon.ast log message was: <140736995177408> <AppDirs> <5> Required Dir =     /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Required

I uninstalled After Effects and then reinstalled it. Same thing.

I try to open the render engine and it fails:

"Last log message was: <140736995177408>
<AppDirs> <5> Required Dir =     /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Required"

I am running Mac OSX Sierra 10.12.3 on a mid 2015 MacBook Pro.

Other apps working fine

This topic has been closed for replies.
Correct answer Dave_LaRonde

I suspect the AE version you installed.  It needs to be version 11.0.4 or higher.  You can get the update if you need it on this web site.  Someplace.  I have people who intstall my software, so I'm clueless.

2 replies

Szalam
Community Expert
SzalamCommunity Expert
Community Expert
February 21, 2017

See if this page is of any use.

Dave_LaRonde
Dave_LaRondeCorrect answer
Inspiring
February 17, 2017

I suspect the AE version you installed.  It needs to be version 11.0.4 or higher.  You can get the update if you need it on this web site.  Someplace.  I have people who intstall my software, so I'm clueless.

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