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Participant
Oct 30, 2020 6:51 PM UTC
Question

After Effects won't start, stuck on "Cleaning Up"

I was using AE just fine yesterday, turned off my computer last night and there was a cumulative Windows update. Booted today and I cannot get AE to load. 2020 or 2019, tried clearing the prefs, updating AE, reinstalling and even system restore to before the update last night. It keeps hanging on the "Cleaning Up" part when it loads, sometimes it hangs on cleaning up "Anywhere" sometimes "AEDynamicLinkServer".

 

Need some help ASAP...

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43 replies

Participant
Mar 31, 2021 6:20 PM UTC

try to run it as administrator. 

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Dennis_Z
Known Participant
May 11, 2021 7:46 AM UTC

Restarting the computer and reïnstalling AE didn't work. But for some reason running as administrator did work for me.

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Participant
Mar 30, 2021 2:30 PM UTC

SAME!

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Participant
Jan 20, 2021 12:53 PM UTC

Same issue

 

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Participant
Feb 15, 2021 2:34 PM UTC

Same

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Participating Frequently
Nov 17, 2020 5:51 PM UTC

same issue

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Participating Frequently
Dec 26, 2020 2:29 PM UTC

same

 

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Mylenium
Legend
Oct 31, 2020 8:54 AM UTC

Check your event logs, security center and networking configuration. Something appears to be blocked somewhere.

 

Mylenium

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Known Participant
Jun 15, 2021 1:32 PM UTC

care to elaborate?

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