Skip to main content
da_ta
Participant
April 27, 2026
Answered

After Effects won´t start up anymore on Mac OS 15.7.3

Since updating to AFX 26.2.1 I would get the message “File is damaged and can´t be opened”. I had to re-install the 2025 Version which still worked. But now I am getting the same message with this Version that still worked the other day. I already uninstalled and reinstalled it serveral time and deleted the preferences. still no luck. any ideas?

Running a Mac Book Pro M3 with Sequoia

Thanks! Daniel

    da_ta
    da_taCorrect answer
    Participant
    April 28, 2026

    Hi Nisha, thank you for your answer. I couldn´t open it either way, but could finally solve the problem by manually deleting all of the “old” AfterEffects preference files and re-installing it. So for now: problem solved :)

    3 replies

    Nishu Kushwaha
    Community Manager
    Community Manager
    April 27, 2026

    Hi Daniel,


    Sorry to hear about the issue. How are you trying to open After Effects? Are you double-clicking a project file or clicking its icon? Can you try launching After Effects from the Creative Cloud desktop app? Can you try running After Effects in Safe Mode with third-party plug-ins disabled?

    Let me know if that helps.



    Thanks,

    Nishu

    Translate
    da_ta
    da_taAuthorCorrect answer
    Participant
    April 28, 2026

    Hi Nisha, thank you for your answer. I couldn´t open it either way, but could finally solve the problem by manually deleting all of the “old” AfterEffects preference files and re-installing it. So for now: problem solved :)

    Translate
    Nishu Kushwaha
    Community Manager
    Community Manager
    May 5, 2026

    Thanks for confirming. Feel free to reach out if it happens again.

    Moving this thread from Bugs to Questions.

     

    Best,

    Nishu

    Translate