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anupaml53980758
Participant
Nov 30, 2024 6:45 PM UTC
Question

aftereffects v25.0.1 keep crashing

I am using After Effects version 25.0.1 on a system with a 13th Gen Intel® Core™ i5-13600K, 32GB of RAM, and an NVIDIA GeForce GTX 1660 Ti GPU. However, After Effects freezes every time I try to use it. I've tried everything, but nothing seems to work. Can anyone help me fix this issue, or should I consider switching to an older version of After Effects? Is my system compatible with this version?

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3 replies

Tom_Daniels
Tom_Daniels
Participant
Dec 2, 2024 4:57 PM UTC

I have the same issues. After Effects keeps crashing, Media Encoder freezes when handling AE-Files. I can't finish my projects and I'm falling behind schedule because of these errors. My System and drivers are is up to date. (Win11, i9-14800K, RTX 4090, 128GB RAM)

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nishu_kush
nishu_kush
Legend
Dec 3, 2024 2:32 PM UTC

Sorry to hear about the crash. Please share the following details to help us understand the issue better.

  1. Is this happening with all the projects or a specific one?
  2. Is there anything specific that triggers the issue or is it random?
  3. Do you see a crash report after the crash? If so, provide your email ID to it and submit it so that we can find the crash report in our system.

Let us know.


Thanks,
Nishu

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ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
Dec 1, 2024 9:11 AM UTC

Have you already updated the graphic card driver to the latest version?

 

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