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Participant
February 3, 2022
質問

All versions of After Effects Not Working on New M1 Macbookpro

  • February 3, 2022
  • 返信数 5.
  • 420 ビュー

This has been a very bad week. I can't get a stable version of After Effects to work. I am hoping Adobe releases a useable ARM version asap as I feel I am dead in the water. The most recent release at least installs but runs under Rosetta. I would live with this but it crashes like crazy and I can't get most of my plugins to work. All of the BETA versions seem to crash on launch making them useless. If I install a beta while having the 22.1.1 installed it breaks them both.  I just need to get back to work. I know that new processors come with growing pains but as I mentioned I am dead in the water and all the work arounds whether it is BETA or Rosetta seem unusable. Please help if anyone else has had this experience and found a way through short of finding another computer.  

 

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返信数 5

Rameez_Khan
Legend
February 8, 2022

Hi again, kineticmagic.

 

Thanks for sharing the crash log. I sent it to a engineer and they figured that this crash is caused by the Stardust effect. I'd suggest that you remove Stardust temporarily and see if that stops After Effects from crashing.

 

Best,

Rameez

Warren Heaton
Community Expert
Community Expert
February 8, 2022

Stardust 1.6.0b is the current version as of Oct 27, 2021.

 

https://aescripts.com/stardust/

OussK
Community Expert
Community Expert
February 7, 2022

As Warren said you may have another reason to get all these issues, so try to remove everything and start afresh copy of After effects and test it before adding any third party plugin 

Warren Heaton
Community Expert
Community Expert
February 6, 2022

What 3rd party plug-ins are you running?  Most likely you have something that's incompatible installed.

 

You can disable plug-ins for AE under macOS by adding option L in front of the folder or .plugin file.  Be sure to check the AE plugins folder as well as the MediaCore folder.

 

 

Here's the offical list of plugins that have updates available for the current versions of AE:

After Effects plug-ins, free third-party plugins | After Effects (adobe.com)

 

 

Community Expert
February 5, 2022

Try using the Creative Cloud app to roll back your installed versions of After Effects by a version or two. In the All Apps or Beta Apps section of Creative Cloud, you will see three dots just to the right of the Open button. Click here and choose an earlier build. You could also try installing an earlier version.

 

Currently, on my M1 Macbook Pro, I am having no problems running AE Beta Build 39 under Rosetta with a bunch of 3rd party plugins. I have noticed a couple of glitches and a new problem opening PSD files as a composition using AE 22.1.1 Build 74, but earlier versions and AE (18.4.1) are running fine.

 

 

kineticmagic作成者
Participant
February 7, 2022

will give a try on v 18 thx!

 

Rameez_Khan
Legend
February 4, 2022

Hi kineticmagic,


I'm sorry to hear that you're unable to use After Effects on your M1 powered MacBook Pro.

I'd recommend that you submit crash reports whenever you see them. The After Effects team looks at them closely and that helps them fix any underlying bugs in the app. Here is how you can submit them to the team directly: https://helpx.adobe.com/x-productkb/multi/submit-crash-reports-digital-video-applications.html

 

Additionally, if you have any crash logs saved on your computer, can you attach or paste them here? I can send them to a developer for inspection.

 

Thanks,

Rameez

kineticmagic作成者
Participant
February 7, 2022
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