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M
MerCrier
Participant
June 8, 2022
Question

AMD GPU Accelerated Plugins producing broken visuals!

  • June 8, 2022
  • 3 replies
  • 690 views

After reinstalling AE, ive been experiencing major visual glitches that make GPU accelerated effects unuseable. Switching to Mercury Software Only fixes the issue, but I'd rather be able to use my AMD GPU as I once did.

I attempted rollbacks with the software and drivers to no avail. Attempted full reinstalls of the plugins, the software, and the drivers; didnt work. Any other suggestions I can try to fix this problem? It has not been an issue until about 3months ago, and I'd really like to get Red Giant Universe back up and running.

Thank you 🙂

 

 

 

 

 

 

 

 

SPECS:

AMD RX 6700-XT

32 GB Ram

Intel Core i7-10700K CPU @ 3.80GHz

This topic has been closed for replies.

3 replies

nishu_kush
nishu_kush
Legend
June 8, 2022

Hi MerCrier,

 

Welcome to the community.

We'll get it checked. Could you share the version of the driver that's installed? Does it happen on a new project as well? Go to Help > System Compatibility report. Does it indicate something?

Let us know.

 

Thanks,

Nishu

    M
    MerCrierAuthor
    Participant
    June 9, 2022

    My driver version is for the AMD Radeon RX 6700 XT is 30.0.15021.11005

    The error occurs across AE and Premiere, on new projects and old projects.

    No compatability errors to report

     

    Thanks for the help so far!

    B
    Community Expert
    Byron CortezCommunity Expert
    Community Expert
    June 8, 2022

    Make sure the Red Giant plugin is compatible with the version of After Effects you are using, you may need a plugin update not After Effects.

    Byron.
    M
    MerCrierAuthor
    Participant
    June 9, 2022

    Red Giant Universe is up to date (v 6.0.1) and AE is up to date (v 22.4)

    Different combinations rolling back RG Universe to previous 2021 version, along with rolling back AE to 2021, did not fix the problem either.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    June 8, 2022

    Moved to Ae forum.

     

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