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Inspiring
July 19, 2018
Answered

AME export error Error code: -1609629695

  • July 19, 2018
  • 4 replies
  • 8070 views

While encoding in AME latest version, after a few seconds the encoding stops and the following error log is generated:

------------------------------------------------------------

- Encoding Time: 00:01:47

07/19/2018 05:23:07 PM : Encoding Failed

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Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\JM\Videos\Contact Center Solution.mp4

Writing file type: H264

Around timecode: 00:00:08:18 - 00:00:09:17

Rendering at offset: 8.720 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

Same error with GPU/CUDA or Software encoder.

I can encode without problem in general.

Help please...this is for a very urgent project...

    This topic has been closed for replies.
    Correct answer jeanmarcfueri

    So folks.

    Turns out AE or AME didn't like one transition on the timeline that came from Animation Composer. Strange as this transition had been used countless of times before in my other projects. Replacing it solved the issue.

    Thanks for all your help.

    4 replies

    Participating Frequently
    September 30, 2019

    I had the same error. None of the solutions offered in the different threads about this topic worked for me. What eventually solved it was replacing Gaussian Blur on some layers with Fast Box Blur. 

    jeanmarcfueriAuthorCorrect answer
    Inspiring
    July 19, 2018

    So folks.

    Turns out AE or AME didn't like one transition on the timeline that came from Animation Composer. Strange as this transition had been used countless of times before in my other projects. Replacing it solved the issue.

    Thanks for all your help.

    Community Expert
    July 19, 2018

    Good.. but i don't think animation composer is the issue, there is something

    stuck in the cache and previews ... try to manually delete those temps as stated

    and try with this same transition later when you have time, then let us know what happens ...

    Inspiring
    July 19, 2018

    I did all the cache clearing and the problem was the same. I did get an error in AE right on the frame that made AME fail that the GPU could not handle the specific frame. But even encoding with software in AME failed. Strange.

    Community Expert
    July 19, 2018

    In After Effects :

    Edit - Purge - All Memory and Disk Cache

    In Media Encoder :

    Clean Media Cache

    Inspiring
    July 19, 2018

    Cleared all cache and databases. Tried to export on different drives in different folders. Rebooted machine. No luck. Still fails with the same error at the exact same time.

    Community Expert
    July 19, 2018

    try to manually delete the Temps in AppData - Local - Temp

    there is something stuck in the media cache and preview files, it should be somewhere ...

    dj.summitt
    Inspiring
    July 19, 2018

    Hi! Here's a thread with a few different solutions that worked for people. After Effects error: (-1610153453)

    It doesn't look like you have any non-Latin characters in your path name. I'm guessing the I/O issue of reading & writing to one drive.

    Inspiring
    July 19, 2018

    Thank you very much I will try all those solutions. Exporting to the same or another drive doesn't make a difference.