Participant

Question

An error occurs when running the latest version of AfterEffect.

Forum|Forum|1 year ago
May 19, 2024
2 replies
743 views

I'm using my Mac. When running aftereffect 24.4 version <Unable to convert Unicode characters> <Unable to load seudo effects> error. I uninstalled version 24.4 and installed the previous version. It runs normally with version 24.3.0. I think it's a 24.4 version bug.

Please improve the bug.

Error or problem

This topic has been closed for replies.

Community Expert

Community Expert

Are you getting this issue on all projects, or just one specific project? Based on your post, I'm guessing it's probably the latter?

Are there any odd characters in the project name, or in files referenced by this project?

mintspaceAuthor

Participant

An error appears immediately after the execution of the after-effect. It appears before the execution or creation of the project.

Community Manager

Community Manager

Can you try changing the permissions as suggested in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know the outcome.

Thanks,

Nishu

Community Expert

Community Expert

Try to do a fresh installation without getting the reference settings from the previous version

mintspaceAuthor

Participant

Installing aftereffect 24.4 version immediately after Mac initialization also causes an error.

Community Expert

Community Expert

You should probably just contact Adobe support directly.

https://helpx.adobe.com/support.html