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yash-lucid
yash-lucid
Inspiring
July 3, 2025
Question

Annoying new popup message

  • July 3, 2025
  • 1 reply
  • 148 views

 

Everytime I open After Effects and then click to open a project, this pops up. It never did this before. Everytime now. It's gotta be a bug.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 3, 2025

Hi Yash,

 

Thanks for reaching out. Are you on macOS or Windows? What version of After Effects are you using? Can you try resetting the preferences of After Effects and see if that helps? Here's how: https://adobe.ly/44BzEuD

Let me know how it goes.


Thanks,
Nishu

yash-lucid
yash-lucidAuthor
Inspiring
July 3, 2025

Hi Nishu,

 

Latest Win11 and latest AE.

 

I did reset the prefs, the issue still occurs, however it erase all my keyboard shortcuts, and all my intricate settings that took months to get right. How do I get this painstaking work back?

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