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Known Participant
March 28, 2021
Answered

Another Bug 2021 After Effects

  • March 28, 2021
  • 1 reply
  • 1319 views

Another bug discovered.  In the middle of doing work, I get a DOS prompt from After Effects asking me to abort or ignore-- kept asking over and over, like a script or something.  And then it shuts down After Effects.  Have only been using new version for 1.5 days, and the productivity bugs are piling up.  Adobe-- please get busy-- we need your quick action.  Thanks.

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Correct answer Roland Kahlenberg

Where do I file a bug report?  Do you have a link?  Thanks. 


In AE, under the Help Menu, there is an option, "Provide Feedback" - this sends you to the Adobe UserVoice forum.In this forum, on the first/main page, there's an identical link from that reads Provide Feedback or something similar, on the right side of the page.

For now, you can use this link - https://adobe-video.uservoice.com/forums/911311-after-effects

1 reply

Roland Kahlenberg
Legend
March 28, 2021

You will have to provide more info - screen grabs of error messages is a good start.

 

1) Did you have any scripts or effects active when the error messages appeared?

 

2) Is the issue (a) re-producible or (b) occasionaly or (c) frequent?

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mjv-videoAuthor
Known Participant
March 28, 2021

It happened too fast to get a capture (~2 seconds) but will try to react quickly next time and get a capture.  Have not been able to reproduce it, it just happened without any specific action prompting.