Application Error - 0xc0000142

4 replies
3761 views
Translate

I recently installed the latest version of After Effects (Version 23.1) on my laptop (Windows 8).

Everytime I've tried to open it, it keeps coming up with the error message (screenshot attached). Please can you tell me what can I do to solve the issue? I've tried installing earlier versions and each time I opened the application, it's crashed without allowing me to even start editing.

Advice please?

MyleniumCorrect answer

Legend

Windows 8 hasn't been supported in eons and even Microsoft will end support for it this year. I believe the last version to support Win 8 was AE 2017 or even earlier. This will never work.

Mylenium

F

futuristic22

Participant

Same problem but on windows 10 pc

Translate

nishu_kush

Legend

Please make sure that the GPU driver is updated to the latest.

Let us know if it helps.

Thanks,
Nishu

Translate

Rameez_Khan

Legend

Hi @Jon277722752tvf,

After Effects requires Windows 10 to run. Check out the minimum system requirements here: https://helpx.adobe.com/ca/after-effects/system-requirements.html#windows

Thanks,

Rameez

Translate

MyleniumCorrect answer

Legend

Windows 8 hasn't been supported in eons and even Microsoft will end support for it this year. I believe the last version to support Win 8 was AE 2017 or even earlier. This will never work.

Mylenium

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.