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axh6r
Participant
February 5, 2024
Question

audio cuts out after 2 frames in the preview

  • February 5, 2024
  • 2 replies
  • 224 views

I opened up a project file in after effects 2023 that i was working on and when I pressed the spacebar to play the audio plays for a few frames before cutting out. This happens throughout the timeline - moving the playhead to anywhere in the timeline and pressing play, the audio is played with the visuals for about 2 frames before cutting out again - so I tried clearing disc cache and tried again to the same thing. But when I make a new composition and add my audio it plays just fine. This is obviously a bug so I restarted after effects but the issue is still there. Is there a way to fix this? 

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2 replies

nishu_kush
Legend
February 5, 2024

What are your system specifications (CPU, GPU, RAM, OS version)? Do you get any error messages? Please try the workarounds mentioned in the following article: https://www.schoolofmotion.com/blog/cached-preview

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

axh6r
axh6rAuthor
Participant
February 6, 2024

intel i5 7600 

rtx 3060 ti 

24gb 2400 

windows 10 latest version 

axh6r
axh6rAuthor
Participant
February 5, 2024

To clarify, the project file was made in the same after effects version that im having this issue with - 2023.