Audio stops playing back - constantly have to manually toggle audio hardware setting to get it back

Forum|Forum|6 months ago
December 3, 2025
3 replies
226 views

After Effects seems to have issues playing back audio anytime my PC sleeps, lock screen or I minimise the app for a second.

I have to go into settings and manually toggle the Audio Hardware on and off to get it back.

I've tried everything in Windows settings. This seems like a bug in AE.

br-ezAuthor

Participant

NEVER MIND IT'S BECAUSE WINDOWS 11 SCREEN SAVING IS TURNING OFF HDMI OR WHATEVER. CAN'T GET AROUND THIS WITHOUT MY MONITOR BEING ON 24/7 AND NOT ENERGY SAVING WHEN I LEAVE MY DESK

WINDOWS 11 IS COMPLETE GARBAGE!

nishu_kush

Legend

Thanks for writing in and updating the thread. Reaching out to Microsoft support may be helpful.

Feel free to reach out if there are any other questions.

Thanks,
Nishu

br-ezAuthor

Participant

Turn off audio power saving
- Device Manager → Sound devices → Properties
- Uncheck “Allow computer to turn off this device” << DOESN'T EXIST IN PROPERTIES WINDOW
Disable exclusive mode
- Sound settings → Your device → Advanced
- Uncheck both Exclusive Mode boxes << WHAT IS THE CURRENT PATH TO THIS IN WINDOWS SETTINGS? WINDOWS 11 SETTINGS ARE NOT SET-OUT AS SIMPLE AS THIS
Lock AE to your speakers
- AE → Preferences → Audio Hardware
- Pick your actual speaker/headphones ALREADY DOING THIS

O

OliviaHazel

Participating Frequently

Turn off audio power saving
- Device Manager → Sound devices → Properties
- Uncheck “Allow computer to turn off this device”
Disable exclusive mode
- Sound settings → Your device → Advanced
- Uncheck both Exclusive Mode boxes
Lock AE to your speakers
- AE → Preferences → Audio Hardware
- Pick your actual speaker/headphones

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded