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Participant
September 18, 2022
Question

Billing issue!

  • September 18, 2022
  • 1 reply
  • 252 views

Hey! I have resently paid for my AE for this month and it says that I have indeed paid. But when I get to my AE it says billing issue even if i´m constantly trying to uppdate the billing info and everything. It´s very irritating because i can´t use AE even if I have paid for it. I need help please!

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1 reply

Mylenium
Legend
September 18, 2022

This is nothing we can help you with. You have to contact the sales people directly via web chat, e-mail, phone (where available) or ping them at their Twitter handle @AdobeCare. That aside I suggest you have a look at this article and see if it perhaps fixes yopur activation/ verification issue:

 

How to fix network connectivity issues when downloading Adobe apps

 

Mylenium