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November 29, 2017
Question

Black screen

  • November 29, 2017
  • 2 replies
  • 485 views

Hello I just wanted to use template for photo album.

I can import photo, add photo to comp, but when I play scene, that photo doesn't show.

https://www.imageupload.co.uk/image/ERdM​     - Black screen

https://www.imageupload.co.uk/image/ERdQ​     - Here is part where is photo. It's showed, but in comp is black screen 

This topic has been closed for replies.

2 replies

Participant
October 6, 2018

Hi,

Using last version of AE 15.1.2 (build 69) with WIN10 64bit on I9/64Gb + Nvidia 1080

time to time (4 times in one hour) AE workspace become black when I resize frame, edit text... 

Need to quit AE ans some time to reset computer in order to recover my workspace where I left it.

no issue with PR, PS or LR ...

any idea what could happen here ?

thx

Fabrice

Mylenium
Legend
November 30, 2017

Update your system's graphics driver and check your hardware acceleration settings in AE.

Mylenium

November 30, 2017

I did and still nothing

Kevin J. Monahan Jr.
Legend
December 12, 2017

Still having trouble 08XI?

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio