Skip to main content
D
Dyizi27778233k5tp
Participant
January 3, 2023
Question

Blue Screen when closing After Effects

  • January 3, 2023
  • 2 replies
  • 763 views

Hey,
I'm Facing a issue that I think nobody has faced before (At least, a issue I never see people talk about)
Whenever I'm Closing After Effects (2022) My Computer Crashes and takes me to the blue screen, everytime.
I Looked Up Fixes, Asked Some Tips From Other People, But Nope.
No fixes.
So If Anyone Faced This Issue or Know how to fix this, please help me. 
I don't like editing when my computer is gonna crash everytime.

 

Title Edited by Mod.

This topic has been closed for replies.

2 replies

Mylenium
Mylenium
Legend
January 3, 2023

Without any system information and actual crash details e.g. from the event viewer we can't tell you anything. you need to be much more specific.

 

Mylenium

D
Dyizi27778233k5tpAuthor
Participant
January 3, 2023

Crash Details Is What I Can't Really Give You.
Event viewer doesn't tell me in specific details about what my issue is, it only pops up as a Fail and Nothing Else.
Which is why I can't fix AE by myself because there's no specific details I can go on from.

 

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
January 4, 2023

Would you check the physical memory by Windows Memory Diagnostics Tool?

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
January 3, 2023

Hi Dyizi27778233k5tp,

 

Sorry for your issue.

Usually, it's the GPU driver that causes the blue screen. Do you mind sharing your system specifications (CPU, GPU, RAM, OS version) so that we can troubleshoot the issue properly? Also, do you see any error message on the blue screen?

Let us know, we're here to help.

 

Thanks,

Nishu

D
Dyizi27778233k5tpAuthor
Participant
January 3, 2023

Sorry For The Late Response.
PC Specs:
(CPU/GPU/RAM/OS Vers Mainly.)
CPU/Processor: 12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
GPU: Intel (R) Iris (R) Xe Graphics
(NVIDIA GeFoce RTX Too)
RAM: 16 G.B. 
OS Version: Windows 11 Pro.
And No,
There Was No Error Message On The Blue Screen. 😞

D
Dyizi27778233k5tpAuthor
Participant
January 3, 2023

If you want more specific details about my situation:
AE 2022 Stops Working Except The Audio While Editing, Which Normally, I Wouldn't Mind, I'd Just Close The Tab then Reopen The Project.
Unfortunately, right after I close the app, it crashes.
Making this issue.
Sorry

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices