Bug rendering while using red giant plug ins

Forum|Forum|1 year ago
August 17, 2024
2 replies
818 views

So I bought red giants suite to test it's vfx suite and all I have have encountered is bugs. Not sure is the reason AE or RG.

So I've been keying a lot and now I used primatte keyer in RG suite but it seems that it is the reason why I have the bug tho, at some point of the edit I get black screen and this happens when exporting too, tried multiple codecs, colors spaces, bits and everything and it just keeps happening.

I'm working on a work gig and this is frustrating. I'm going to upload a quick test I made where the bug happens in render. I have a core matte on the face so don't get distracted by it, otherwise the screen would be black.

bug_red_giant_.zip

This topic has been closed for replies.

R

Rick Gerard

Community Expert

That looks like memory and cache issues. Make sure that you use the Edit menu to purge everything before rendering.

T

Tero310094832pipAuthor

Participant

Yup I always do that and still the problem occurs.

nishu_kush

Legend

Thanks for writing in. We're here to help.

Do you still get the issue in export if you don't use the plug-in? Try using Media Encoder to export if you haven't already. Also, I'd recommend reaching out to the plug-in manufacturer support to see if they can provide any help.

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,
Nishu

T

Tero310094832pipAuthor

Participant

Hey I still have the issue and I have tried it on two different computers. I can not recreate the bug with AE´s own tools like keylight, they work really well. This only happens with primatte keyer, really frustrating.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded