Can't change the font of text, keep getting an error: After Effects warning: cannot create font [insert font]

Whenever I click the dropdown to change the font for text, it glitches, won't let me, and says that error, "After Effects warning: cannot create font [insert font]" (a few different fonts have been cited). I'm by no means talented with this software, I'm a Premiere woman, but I've tried all the basics. Trash preferences, clear cache, new project, restart AE, restart computer, etc. Is anyone familiar with this error?