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starseek
Participant
January 24, 2018
Answered

can't open after effect cs6

  • January 24, 2018
  • 2 replies
  • 1575 views

Hi i have just subscribe the student/teacher 1 year annual/monthly plan.

Installed creative cloud app on my iMac then installed after effect cs6 through the app. I have tried to open the AE but it indicate I can’t use this version of app with my version of macOS and said I have adobe after effect cs6 11.0

I tried searching for a solution found an update 11.0.4 from here and I installed. But when I tried to open the patch installer app but it says update failed.

Anyone can help me with this? As I need the cs6 to do my school assignment. My sch is using cs6 version

Or anyway to downsave CC to CS6? (with the version creative cloud provides me)

I tried talking to customer care, but they have been transferring me from team to another team and not solving anything...

This topic has been closed for replies.
Correct answer Jose Panadero

Well, in this case you have limited to downgrade your OS to the requirements of the CC/CS6 software.

2 replies

Jose Panadero
Community Expert
Jose PanaderoCommunity ExpertCorrect answer
Community Expert
January 25, 2018

Well, in this case you have limited to downgrade your OS to the requirements of the CC/CS6 software.

Jose Panadero
Community Expert
Community Expert
January 24, 2018

You can Install the first CC (not cc2018, only CC 12.0) version and do your work. CC have a Save As CS6 command that will solve your problem.

starseek
starseekAuthor
Participant
January 25, 2018

Hi Jose,

I have tried to install the first CC version and I'm facing the same problem as CS6.

Kevin-Monahan
Community Manager
Community Manager
February 3, 2018

Starseek,

Are you back on track now? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio