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troyd88865729
troyd88865729
Inspiring
March 27, 2022
Answered

Can't open After Effect on Windows 10 Error 0xc0000142

  • March 27, 2022
  • 10 replies
  • 32225 views

Hello,

As of today, I have not been able to open AE cc 2022. I have tried uninstalling and reinstalling several times and the problem still occurs. I even uninstalled my 3/9/22 Windows update to see if that would fix the problem. No luck. I have the full Adobe Package and all other apps open fine. I even tried opening AE 2022 on my laptop running Win 10 and it works fine. Not sure what else to try. Any ideas?

 

See the error popup below.

 

Thanks - troy

 

    Correct answer Colin357981782502

    This is what worked for me. After you install all the C++ files from above post, go into your after effects support files (for me its C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\) and rename or delete 'MSVCP140.dll', this will cause after effects to reload the dll needed.

    10 replies

    D
    Denis Levin
    Participant
    September 10, 2025

    Did you solve it? I tried everything exsept the updating bios. Doesn't work.

    C
    Colin357981782502Correct answer
    Participant
    September 16, 2025

    This is what worked for me. After you install all the C++ files from above post, go into your after effects support files (for me its C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\) and rename or delete 'MSVCP140.dll', this will cause after effects to reload the dll needed.

      A
      Agnete WS
      Participant
      September 17, 2025

      Can't find that file name in support files..

       

      A
      Abdur2686657224vc
      Participant
      November 4, 2024

      same my problame

      E
      eow_4754
      Participant
      November 3, 2024

      It took a long time to solve, but the reason is that the motherboard BIOS has not been updated for too long, causing the CPU to not display support for AVX. After updating the BIOS on the motherboard official website, it can now be used

      D
      Denis Levin
      Participant
      September 10, 2025

      Are you sure? Have anybody done it?

      N
      nipunag29307249
      Participant
      October 22, 2024

      Who ever not able to fix the issue, Download this and run all the vcredists. Worked for me. 
      Download Visual C++ Redistributable Runtimes All-in-One Oct 2024 | TechPowerUp

        G
        greatestrain
        Participant
        October 31, 2024

        still with the same error after installing all vcredists

          T
          The343755170gjg
          Participant
          February 4, 2024

          Same problem. Still no fix in 2024

            B
            banner_3607
            Participant
            September 17, 2024

            Same problem. Still no fix in 2024/9. My nephew's subscription got wasted.Poor staff.

            D
            dannyboyjr22
            Participant
            September 13, 2023

            same problem

            still no fix 2023 

              D
              dexel
              Participant
              August 25, 2022

              0xc0000142 error
              This problem is related to the OpenCV and your hardware library.
              The library that comes with After Effects does not work on outdated hardware.
              This is solvable.

                O
                Oleksii270108690q26
                Participant
                November 7, 2022

                dexel, do you know how to solve this problem?

                  nishu_kush
                  Community Manager
                  nishu_kushCommunity Manager
                  Community Manager
                  March 29, 2022

                  Hi troyd88865729,

                   

                  Thanks for writing in.

                  In addition to what Mylenium said, outdated app can cause this issue in some cases. What's the version of After Effects you're using? Please update if it's not already. If that doesn't work, try disabling your antivirus.

                  Let us know how it goes.

                   

                  Thanks,

                  Nishu

                  S
                  Shadowman
                  Participant
                  August 17, 2022

                  Same problem here. I have installed the latest updates for Windows 10 (64 bit), latest NVidia driver, uninstalled AfterEffects, did a registry and disk cleanup, restarted the system, installed latest version of AfterEffects. It did not solve the problem. I still have the same problem as Troy.

                    S
                    Shadowman
                    Participant
                    August 17, 2022

                    Forgot to mention that disabling anti virus program did not help either. Hopefully someone knows how to solve that AfterEffects can run again.

                    Mylenium
                    Mylenium
                    Legend
                    March 28, 2022

                    The event viewer is your standard system app for viewing critical info, including anything related to hard crashes.

                     

                    Mylenium

                    Mylenium
                    Mylenium
                    Legend
                    March 27, 2022

                    Probably some driver issue that causes a security thing and makes it crash due to a kernel violation. Start by checking your event viewer for more info. It may also be useful to run Sysinternal's Process Explorer while AE attempts to launch to figure out which module or procedure call is failing.

                     

                    Mylenium

                      troyd88865729
                      troyd88865729Author
                      Inspiring
                      March 28, 2022

                      Thanks. Event Viewer? Is this an Adobe or Microsoft issue?

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