Skip to main content
briant18375394
briant18375394
Participant
January 4, 2017
Question

Can't open After Effects?

  • January 4, 2017
  • 1 reply
  • 302 views

Hello,

When I try to open up the program Adobe After Effects CC 2017 this comes up:

Gyazo - 850654dcef56a78ef15d440ea03657a7.png (in French)

I tried to re-install the program but this doesn't help.

Please help!

​                          

PC-Specs:

Windows 10 (x64),

Intel Core i7-4790,

16 GB (RAM),

GeForce GTX 760

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
February 23, 2017

Hi BrianT,

Looks like a nasty error—one which you may need the help of our video agents for. Please contact them at this link. The usual remedy for that one is a complete reinstall of your OS, but we may be able to help you avoid that. Please contact us.

If that was the solution, let us know. If you need additional assistance, please also let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices