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Participant
November 25, 2021
Question

Can't sign in to After Effect...

  • November 25, 2021
  • 1 reply
  • 112 views

Hi, after upgrading After effects I keep getting this message - Ae Warning: Could not find the user documents directory. How can I resolve this issue? It doesn't allow me to open Ae. Need help ASAP.

 

Thanks

 

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1 reply

Jose Panadero
Community Expert
Community Expert
November 25, 2021

Have you tried to run After Effects as administrator? Some old post talk about that and about deactivating the Windows Defender to avoid this problem.