Skip to main content
produktion01k47279958
Inspiring
Jun 22, 2023 10:44 AM UTC
Answered

Can´t switch multiplying settings in Output Module

Hello community,
I have unfortunately encountered an export problem. For years I have been rendering EXR with a straight alpha multiplying, but since a few days the function is grayed out. The error occurred sometime during version 23.4 and still in 23.5 no different. Was there an official change that passed me by? Is there a workaround? With some formats you can still adjust it, so for example with Quicktime ProRes4444, however this is of no use to me, since we have and need an Aces workflow. Unfortunately I can't find anything about it. The error occurs with multiple accounts in the office.

Is it a bug? Am I too stupid? (probably anyway...)

I appreciate any advice.

Thank you


AE v23.5.0 (Build 52) 2023
WIN11

 

Field Kuang
Field KuangCorrect answer
Community Manager
Jun 22, 2023 5:39 PM UTC

Hello!

OpenEXR supports only Premultiplied by spec so the "Color" dropdown has always been disabled by default when you have "RGB+Alpha" selected.

But there is a workaround, please see https://community.adobe.com/t5/after-effects-discussions/how-to-export-to-open-exr-with-alpha-chanel-without-being-premultiplied/td-p/10739301

You probably did the workaround before but the preference file wasn't migrated into the new version of AE.

3 replies

Participant
Jan 5, 2025 5:27 AM UTC

It seems like a bug from the latest update. Lead Generation Accountants might have some insights, though!

Translate
produktion01k47279958
Inspiring
Jun 27, 2023 11:54 AM UTC

Thank you very much. Yes, it seems like that´s the issue 

Translate
Field Kuang
Community Manager
Field KuangCommunity ManagerCorrect answer
Community Manager
Jun 22, 2023 5:39 PM UTC

Hello!

OpenEXR supports only Premultiplied by spec so the "Color" dropdown has always been disabled by default when you have "RGB+Alpha" selected.

But there is a workaround, please see https://community.adobe.com/t5/after-effects-discussions/how-to-export-to-open-exr-with-alpha-chanel-without-being-premultiplied/td-p/10739301

You probably did the workaround before but the preference file wasn't migrated into the new version of AE.

Translate