Can't update, it says my browser is not suppoerted or to old

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Can't download it: it says my browser is not suppoerted or to old. But tryed it on 3 browsers...

Error or problem

nishu_kush

Legend

Hi Simon,

I've branched your comment into a new discussion.

Do you get this error when you try to update After Effects using the Creative Cloud desktop app? Please check out the following article and see if that helps: https://adobe.ly/4iYlk5i

Thanks,
Nishu

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simon0815Author

Inspiring

Cant use the CC app, bc of my firm policy (and it does not show the 25.2). I have this 3 browser as written in the help you linked.

Google Chrome
Mozilla Firefox
Microsoft Edge

Might be it works tomorrow, or after a little bugfix, as someone other sayd there are little bugs in it and it's slower

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nishu_kush

Legend

Have you tried enabling the Java script as suggested in the article? Let me know if that doesn't help. You can access the CC app online on your browser. Here's the link: https://adobe.ly/4jBihjB

Thanks,
Nishu

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