canceling plan

Forum|Forum|7 years ago
September 6, 2018
4 replies
1401 views

I want to cancel my subscription to After Effects CC but there is no option to cancel the plan.

the only solution offered on the website as to contact customer support on this forum ( I couldn't access any other contact options)

This topic has been closed for replies.

Correct answer RobShultz

Definitely contact support. You may not be able to cancel your plan through the web site until near the end of your contract.

J

Jessie38902161d7ip

Participant

Hi I wan to cancel my subscription because I no longer use it

yenaphe

Inspiring

Oh I see that you have a yearly plan paid monthly, so you cannot unsubscribe before the end of the full year. You should contact support.

This is community forums, so we cannot do anything regarding your subscription, we can only help with software issues.

Hope this helps,

Seb

M

Martina5FBD

Participant

Hi, I have tha same issue (no "cancel plan" button) but I have a monthly plan. There are just these 2 ways...and in aa case or another, you cannot just cancel the plan. This is really weird, but now i have 3 months of payements that I'm not going to pay. What do you suggest?