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Participant
May 11, 2022
Question

Cannot import Illustrator files from Cloud into After Effects file on Cloud.

  • May 11, 2022
  • 1 reply
  • 698 views

A lot of my files are saved on the Adobe Create Cloud, so that I can work at home or in office. The issue is, whether I saved the AE file on my computer or in the Cloud, I cant access the Illustrator files on the Cloud or I can't find them. They seem to have different locations just by looking at the import pop up in After Effects - no Ai files to be seen. And when I open the Ai Application I see all the Cloud based files to open with the option to import from the Computer - just like the import pop up from After Effects. Is it possible that they don't correlate or so? 

 

I'd very much appreciate if someone can help me solve this issue or find a work around. Thanks 

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1 reply

Mylenium
Legend
May 11, 2022

This is apparently a bug in the AE cloud handling. For the time being manualyl downlaod the files outside of AE and work with them as local files.

 

Mylenium

Participant
May 11, 2022

Thanks for answering. 

I send the files via Email or WeTransfer if that works.