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fotism
Participating Frequently
January 25, 2021
Question

Cannot save aep files on Mac

  • January 25, 2021
  • 1 reply
  • 517 views

I cannot save .aep files in my MacOS (Big Sur 11.1).
The "Save", "Save As..." or Cmd+S oprions don't work!!!
I've tried to reinstall the apps (After Effects and CC) removing the files from old installations (in "Preference" dirs) and OOBE!!!!

When I change my project folder somewhere else (on my Mac) then the Cmd+S options works ONLY ONCE!

What I can do to solve this problem?
Many thanks! 🙂

This topic has been closed for replies.

1 reply

nishu_kush
Legend
January 25, 2021

Hi fotism24557184,

 

Welcome to the Community and sorry for your issue.

It could be a user account related issue. Please try the suggestions mentioned in the following article and see if it brings any change: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know if it helps.

 

Thanks,

Nishu

fotism
fotismAuthor
Participating Frequently
January 25, 2021

Seems like the problem solved! 🙂
Thanks a lot Nishu