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HarryHedgehog
Participating Frequently
March 24, 2022
Question

Cannot start AE (22.2.1) on Monterey OS

  • March 24, 2022
  • 2 replies
  • 554 views

AE is crashing on startup on Monterey OS, and whilst for others the problem seems to be plugins,  I have installed a fresh copy with none of my plugins/settings imported from before, and the problem still persists. 

 

For reference, I have also deleted any plugins from Library - Application Support - Adobe - Plugins... etc 

 

Has anyone found a workaround yet, that doesn't involve Time Machine? 

 

Thanks

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2 replies

nishu_kush
Legend
March 30, 2022

Hi HarryHedgehog,

 

Sorry for the crash.

If Vishu's suggestion doesn't help, go to the HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore and remove all files and folders (except dummy.txt) to make sure that you removed all the plug-ins.

Let us know how it goes.

 

Thanks,

Nishu

HarryHedgehog
Participating Frequently
March 30, 2022

Hi Nishu,

 

Thanks for the feedback. Unfortunately, that did not resolve the issue for me, however updating AE Juice did. I assume the new version overwrote previous files, but I still have no idea where those files are located (they are not in Application/Plugins, Applcation/Scripts, or Application Support/....MediaCore).

Vishu_Aggarwal
Participating Frequently
March 29, 2022

Try resetting After Effects preferences - 

  • Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.
  • To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears.

 

Do check the following post which might be helpfull - https://community.adobe.com/t5/after-effects-discussions/after-effects-is-not-working-with-monterey-os/td-p/12475922

 

 

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert