Cant click on any effects or presets

14 replies
10438 views
Translate

I started encountering a bug yesterday where my after will not allow me to click on any effects or presets in the effects and presets window. I am still able to add effects by right clicking my footage and choosing effect.

You can see in the screenshot that the create new animation preset button at the button is not appearing.

The only way I am able to fix this is to reset after effects multiple times. I dont even know where to being troubleshooting or what information to provide.

F

Fərid3364216458rw

Participant

i have the same problem when i write some spesific letters like i and s can soneone help about this?

Translate

Nishu Kushwaha

Community Manager

Hi there,

Sorry to hear about the issue. Do you mind creating a new post with more details of the issue and your setup? Also, a screen recording would be helpful.

Thanks,

Nishu

Translate

yasmin33290514ixln

Participant

Funny enough this still seems to be a bug in 2026… Im assuming if your just trying to use expouse your going to run into this issue… seems to only be occurring when typing “exp”.

My work around to this is to use a preset that contains the exposure effect.

Looks like the bug is only triggered when you enter text not the effect itself

Translate

N

N_M1186

Participant

I've found and addressed the problem; it is probably a matter of user-defined presets. What worked for me was relocating my presets folder, or in simpler terms, copy your user-defined presets (smart if you put them all together in a sub folder)> paste into the main AE presets folder (together with the same folder you just copied) > delete the original user-defined preset folder (the one you just copied and only leave the copied/un-original folder). That should work

Translate

ꜱ

ꜱᴀƴᴜ24961206f5yz

Participant

I'm having the same problem, I notice that this just happens when I search for an effect and the letter I click on makes the "Effects and Pressets" window turn black, like, I can't search for "exposure" bc the E letter makes it black, than I look for "XPO" and found it 😅, the C causes it too, it doesn't solved my problem even when I reinstalled AE but I hope this observation helps u.

Translate

J

jana253637193cfk

Participant

did you find a fix for this problem? i also have it..

Translate

D

defaultv7fjdxi6921uAuthor

Participant

Update: Im still encountering this after replacing the motherboard and cpu on my system. Any suggestions appreciated, I am happy to give more information.

Translate