Skip to main content
S
Shintaro24036242szj6
Participant
April 14, 2022
Question

Cant find the manual disk cache folder

  • April 14, 2022
  • 1 reply
  • 179 views

I'm on Windows

Does anybody know how to delete ALL cache folders off my laptop? It' keeps piling up and I'm getting so agitated by it

In preferences where the folder is said to be located, nothing is there.

I really need help I tried everywhere where the cache folder wouldve been and deleted them but it made no change to my storage and I'm getting extremely stressed out. 
it's a hidden file for me and I have no way in hell how to access it, for why in bloody hell does the cache system work like this and I have to dig through folders to delete the ACTUAL cache thats not in the program?

This topic has been closed for replies.

1 reply

nishu_kush
nishu_kush
Legend
April 14, 2022

Hi Shintaro24036242szj6,

 

Thanks for writing in.

What do you see at the locations mentioned in the After Effects Preferences > Media & Disk Cache? You can delete all the cache by clicking the Empty Disk Cache and Clean Database & Cache button. 

Let us know if that doesn't help.

 

Thanks,

Nishu

S
Shintaro24036242szj6Author
Participant
April 14, 2022

Thanks for your response,

Everytime I'm finished with Adobe, my available storage gets lower even if I erase the cache through the program, it doesn't go back to the original gb space my device currently had and just got lower by 4 gigs.

Is there anything I can do about this?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices