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A5CA0
Participant
Apr 4, 2024 11:42 AM UTC
Question

Cant launch After Effects - CEP Suite cant be loaded

After Effects wont launch, I get an error saying CEP suite couldnt be loaded. We have re-intalled multiple times, changed permissions etc. Can anyone help please?

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1 reply

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Apr 8, 2024 3:48 PM UTC

Hi @A5CA0,

Thank you for reporting this issue. A reinstall would typically fix this (as indicated by the error). Could you provide more information about your system and how you are installing After Effects?

Tagging @nishu_kush and moving this thread to Discussions for troubleshooting.

 

Cheers,

- John, After Effects Engineering Team

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