Skip to main content
awaloski
Participant
Jan 19, 2021 3:12 PM UTC
Question

Cinema 4D - I accidentally deleted it. Now What?

So long stupid story short, I installed AE before I was ready to learn how to use it and didn't realize that the Maxon Cinema 4D files that popped up in the launcher (I'm on a MacBook Pro) were associated with the AE install.

I deleted them.  (And no, they're not in my trash for easy restoration like I'm having trouble getting Adobe tech support to understand.)

Realizing the error of my ways once I was ready to sit down and learn AE, I uninstalled the program, rebooted and downloaded a fresh install of AE from the Creative Cloud.  It hasn't restored any of the Maxon software now.  What is the next step to fixing my mistake?  I would have assumed a fresh uninstall/reinstall would have addressed the issue, but I'm missing something here.  Any feedback would be greatly appreciated. 

    4 replies

    Tejas_Rogye TR1986
    Participant
    Sep 23, 2025 5:50 AM UTC

    have u find solution 

    Translate
    nishu_kush
    nishu_kush
    Legend
    Sep 23, 2025 11:58 AM UTC

    Open the Creative Cloud desktop app. Go to the Apps tab, find After Effects and click the 3 dot menu and select Add-ons. You should get the option to install Cinema 4D.

    Let me know how it goes.


    Thanks,
    Nishu

    Translate
    P.M.B
    P.M.B
    Legend
    Jan 19, 2021 7:05 PM UTC

    try using the CC Cleaner tool and then reinstalling

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Translate
    ~Gutterfish
    Mylenium
    Mylenium
    Legend
    Jan 19, 2021 3:47 PM UTC

    Have you actually combed through the Adobe folders for the actual executables? It may simply not have restored the Aliases. Other than that it could be one of those annoying permission issues that seem to become more and more common on Macs due to Apple restricting user privileges more and more over alleged security concerns. You may need to reset/ expand permissions on your user folder and als check whether the system isn't keeping those old files around in case to restore them.

     

    Mylenium

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices