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billyc88920796
Inspiring
October 14, 2017
Answered

Closing After Effects

  • October 14, 2017
  • 1 reply
  • 436 views

Hello, Back years ago, I had a earlier version of After Effects so I thought that I would try the latest

version especially since it had Character Animator. I have a Dell XPS computer with I5-2600.

After Effects does a great job with what I am doing (importing my Animator files and making a

small movie) But when I close it (either by the menu option or the "X", ) it keeps using my computer's

cpu.  I open task manager (takes awhile to open) and it shows that the after effects .exe file is using

over 400,000k.  I have tried purging the cache and all that before I close but it doesn't seem to help.

Is there something I am doing wrong? Or with my older computer, is it something that I just have to

live with. Not a real big problem but I would like to know if there is anything that can be done about it.

Thanks.

    This topic has been closed for replies.
    Correct answer Rick Gerard

    Make sure you are on the latest build for your current version and always use the Close function from the menu. If that does not solve the problem then file a bug report and give complete hardware, os and workflow descriptions in your report. Here is a link: Feature Request/Bug Report Form - Adobe​

    1 reply

    R
    Community Expert
    Rick GerardCommunity ExpertCorrect answer
    Community Expert
    October 14, 2017

    Make sure you are on the latest build for your current version and always use the Close function from the menu. If that does not solve the problem then file a bug report and give complete hardware, os and workflow descriptions in your report. Here is a link: Feature Request/Bug Report Form - Adobe​

    B
    billyc88920796Author
    Inspiring
    October 15, 2017

    Thanks. Every thing is up to date so I will check everything the next time I use it.

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