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Krishna5C55
Krishna5C55
Participant
February 17, 2023
Question

Collect files not working

  • February 17, 2023
  • 3 replies
  • 673 views

Hi, it is so furstrtating.

I have done it several time earlier but it does not work now.

when I click on collect files nothing happens, no popup windo or nothing.

All I can see in info is collect files aborthed.

any clue. thank you in advance.

This topic has been closed for replies.

3 replies

myyyraa
myyyraa
Participant
April 5, 2023

I am having this same issue. Nothing happens, just that "Collect Files aborted." It works on other projects, but not the one I need. I've cleared caches, moved the project file location, and restarted. 

 

MacBook Pro 2019 / macOS Monterey 12.4 / AMD Radeon Pro 5600M 8 GB / 1.4TB available / AE 23 (Build 59)

    nishu_kush
    nishu_kush
    Legend
    February 17, 2023

    Hi Krishna,

     

    Thanks for writing in.

    Do you mind sharing your specs (CPU, GPU, RAM)? Where are your files (footage and project file) saved? In a local drive, external storage, or shared location? If they are on a external drive or shared location, try moving them to a local location (your desktop) and collect the project at the same location.

    Let us know if that works.

     

    Thanks,

    Nishu

    Krishna5C55
    Krishna5C55Author
    Participant
    February 27, 2023

    Thank you, but that did not wor either,

    was easier to re create than wasting time on that.

    Sorry for delayed reply and thanks once again.

    Mylenium
    Mylenium
    Legend
    February 17, 2023

    Without any info about your system, the contents of the project, where fiels are stored and all that nobody can tell you anything. You need to be much more specific.

     

    Mylenium

    Krishna5C55
    Krishna5C55Author
    Participant
    February 17, 2023

    Thank you,

    Using mac 12.4 

    And AE 23.0.0,

    all files are in one same folder. and I have been doing this without any problem from years. now it does not work at all,

    restarted the AE, restarted the computer, nothing works.

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