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R
Rula0605
Known Participant
September 26, 2023
Question

Collect not working correctly

  • September 26, 2023
  • 2 replies
  • 332 views

Project Collect is not working correctly. When "Selected Comps" and "reduce project" is selected as options, still collects every asset and precomp in the project.

 

Running After Effects ver 23.5 in a Mac Studio M2 Ultra Ventura 13.5.2 (Not running 23.6 since it continuously crashes and has a memory leak problem with M2 chips).

 

 

This topic has been closed for replies.

2 replies

nishu_kush
nishu_kush
Legend
May 23, 2024

Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

R
Rula0605Author
Known Participant
May 23, 2024

It happens from time to time. I've narrowed it to situations where there are some heavy pro-res files in the project.

J
Community Manager
jenkmeister17177426Community Manager
September 26, 2023

There hasn't been code changes to Collect Files in about a year, and I can't reproduce what you're seeing locally. Can you do a "Generate Report Only" and post that back here so we can understand more what's happening?

 

As to M2 issues, we aren't aware of anything specific causing on-going crashes or memory leaks. There is a dual display bug Apple are looking into, but if you have specific crashes, please submit them (make sure to put your forums email into the crash dialog) and we can take a look at our end on what is crashing. 

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