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shrtj
Participant
November 13, 2019
Question

Color export problems Green high in saturation.

  • November 13, 2019
  • 1 reply
  • 410 views

This is driving me crazy. I have tried alot of things, but almost nothing seems to work. 

The most wierd thing: In the beginning I didn't have problems with the colors until I did and for a slight moment when switching to After Effects 2020 it exported the right way.

 

In the photo my biggest problem is number 2,3,4. The other differences I dont care about.

 

I work on Windows 10 and my client has a Macbook. Sometimes when it looks good on my windows it still looks bad on his Macbook. 

 

Next to that. When I upload it to Vimeo. In the thumbnail I see the oversaturated green, but when I play the video I see the almost good green. If I download the HD1080p version I get the good green too. If I download the Original I get the oversaturated green

 

I have changed the Project settings/Video Rendering and Effects and have exported different versions. 

I have exported in 8bit, 16bit and 32bit.

I have changed the Project settings/Color and have exported different versions. 

I have exported with After Effects and Media encoder. H264, quicktime and avi.

When import it back into After Effects it looks good.

This is my standard setup for Color:

 
 

 

Does anyone have an idea what is going on? Maybe my graphics cards? Especially the vimeo thumbnail and HD1080p is super wierd.

 

 

 

This topic has been closed for replies.

1 reply

shrtj
shrtjAuthor
Participant
November 13, 2019

So after calling with Adobe support. We found out that it is not a Adobe problem. 

So if I export it on my new laptop to a quicktime prores 422 and then open it on my old laptop and export it via Media Encoder to H264 the problem is gone and my client gets the right color too. 

Whats happening on my new laptop?

shrtj
shrtjAuthor
Participant
January 8, 2020

I'm starting to think that it probably is an Adobe problem. I have tried alot of things and still am getting these issues.

Community Expert
January 8, 2020

You need proper color management and calibrated displays to get colors to match on different machines. This requires laying out some cash for a device that you can attach to the screen and run color calibrations. You cannot just take the defaults.