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1 reply

nishu_kush
Legend
Oct 16, 2024 7:09 PM UTC

We're aware of this issue. Sorry for the inconvenience.

As a workaround, you can change the driver of the integrated GPU to Basic. Here are the steps:

  1. Close After Effects
  2. Go to the Device Manager (Run >> devmgmt.msc)
  3. Select Display Adapter, Right click on  the "Intel UHD graphic card".
  4. Select "Update Driver"
  5. Select "Browse my Computer"
  6. Select "Let me Pick from a list of available drivers on my Computer".
  7. Select "Microsoft Display Adapter".
  8.  Launch After Effects.

Let us know if it helps.

 

Thanks,

Nishu

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