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M
meem24
Participant
June 30, 2021
Question

Computer crashes while rendering because of sapphire plug ins

  • June 30, 2021
  • 1 reply
  • 565 views

Hello my laptop has freezed up for around 12 times now and I'm sure it's because of my sapphire plugins (S_blurmocurves and s_shake) I'm saying this because my edit renders just fine if I turn those effects off.

 

I thought those effects might be using gpu for rendering so once I went to enable it-- the option just wasn't available.Why did this happen-it never happened before, I frequently use those effects and what do I do now?

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
June 30, 2021

Hi Maliha!

Sorry for the trouble. Can you share your system details (OS, CPU, RAM, GPU)? Which version of AE are you using?

Have you already spoke to the plugins manufacturer? If they are aware of any known issue.

 

Let us know.

Thanks,

Kartika

 

M
meem24Author
Participant
June 30, 2021

Hi thank you for replying so fast 

OS- Microsoft Windows 10 Pro

CPU- Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz 2.40 GHz

RAM- 6 GB

GPU- Intel (R) HD graphics 4600

And it didn't cross my mind so I'm going to ask them right away and inform you 

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