Skip to main content
H
Harmonious_musician98A5
Participant
July 12, 2018
Question

Computer not compatible for Media Encoder

  • July 12, 2018
  • 4 replies
  • 2283 views

Im trying to export an after effects video, but Im unable to use the media encoder to export.

Its saying I need a Mac 10.11 or higher to download, and when I went to update my computer I have the most recent update... this computer is only 4 years old so I cant imagine that Creative cloud is too advanced for my software.

Does anyone have any advice on downloading the media encoder or alternative exporting options?

>>> Ive already tried importing my file into premiere with no luck

Thanks!

This topic has been closed for replies.

4 replies

R
Community Expert
Rick GerardCommunity Expert
Community Expert
July 8, 2023

After Effects system requirements - Adobe Inc. will give you the system requirements for AE 22, the earliest versions of After Effects (and Media Encoder) that you can download with the Creative Cloud app. Mac OS versions 10.15 or macOS Big Sur (11.*), macOS Monterey (12.*). should work. If your computer won't run at least OS 10.15, you need an earlier version of After Effects than you can get from the Creative Cloud app.

J
Jessica309492793y4d
Participant
July 7, 2023

having the same issue have you ever got it to work?

 

Dave_LaRonde
Dave_LaRonde
Inspiring
July 12, 2018

You probably need to update your operating system.

H
Harmonious_musician98A5Author
Participant
July 12, 2018

Yes, already have the most recent software update. Still won't download.

P.M.B
P.M.B
Legend
July 12, 2018

Media Encoder should have automatically installed with After After Effects.  You mentioned you are using Creative Cloud so....honestly you're not making much sense.  There's nothing you should be trying to download or even install.  If you installed After Effects through CC then you already have ME installed.

EDIT:  you *should* already have ME installed.

~Gutterfish
P.M.B
P.M.B
Legend
July 12, 2018

sophiar96214908  wrote

Its saying I need a Mac 10.11 or higher to download,

To download what?

~Gutterfish
H
Harmonious_musician98A5Author
Participant
July 12, 2018

The adobe media encoder

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices