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Participant
March 4, 2022
Question

constant "check your firewall"

  • March 4, 2022
  • 1 reply
  • 191 views

Hi! I have the next issue:

 

Creative cloud is not opening, constanyly saying check your firewall or internet connection.

MacOS system, fully updated, already deleted creative cloud and after effects and tried to install again - same issue when trying to open creative cloud. Internet is not a top notch but still working, yesterday everything was fine. 

 

Restarted system - same issue. Firewall is down, so the problem is definitely not there.

 

What should I do?

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1 reply

Vishu_Aggarwal
Participating Frequently
March 5, 2022

Please check the following link for the troubleshooting setups - 

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert