Constant crashing/Not responding after effects
- March 23, 2022
- 2 replies
- 699 views
After effects is constantly crashing and is unusable, the software crashes just by me playing a video in the preview. The video will play for maximum 2 minutes I'll add effects or start rotobrushing and eventually the software crashes. These are things I have tried:
-Disabling GPU acceleration
-Purging memory
-Media cache deletion
-Disabling Multi frame rendering
-Updating graphic card drivers
-Updating Windows 10
-Overclocking GPU
-Reinstalling After effects several times
-Reinstalling After effects
-Trying older versions of After effects
-Deletion of all third party plugins
-Checking event manager to locate the issue
-Resetting preferences
None of these worked, the only thing I've got is that the power usage and CPU would go to 100 percent on task manager but it has crashed several times without this happening. In addition I have the exact same issue with Premiere pro it crashes in the same way. I have never got a crash report window either. I got the crash logs of after effects which I will attach. Just to note this problem arised on After effects 2021 and I thought updating it would resolve the issue but it stayed the same.
PC specs:
Intel® Core™ i5-8600K CPU @ 3.60GHz
NVIDIA GeForce GTX 1060 6GB
32 GB Ram
Samsung SSD 970 EVO 250GB
KINGSTON SA400S37120G
WDC WD10EZEX-08WN4A0
Event viewer:
The program AfterFX.exe version 22.2.1.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 4060
Start Time: 01d83ef8660f5694
Termination Time: 11
Application Path: C:\Program Files\Adobe\Adobe After Effects 2022\Support Files\AfterFX.exe
Report Id: 11b257bc-8c4b-4797-b9ce-07c6d3727af0
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
Any help would be greatly appreciated, Papa bless.
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