Skip to main content
J
James Bird
Participant
February 20, 2025
Question

CRASH <662308> <RenderThreadExecutor>

  • February 20, 2025
  • 1 reply
  • 218 views

Anyone able to help on this, myself and some colleagues are getting crash reports with different error messages; 

Last log message was: 662308 RenderThreadExecutor

 

This was on mine today, got about 2 minutes into opening AE and scrubbing the timeline and it crashed. One problem I thought it might be was working offline from the Google Drive which is my teams set up. Sometimes happens when saving which is why I thought G Drive. We're working on Macs - my Mac 2021 M1 Running 15.3.1 (24D70).

 

I've turned off multi-frame rendering today and it seems to working alright.. but slowing down the work obviously too.

 

More info upon request! Just wondering if anyone was getting these random crashes. 

1 reply

nishu_kush
nishu_kush
Legend
February 20, 2025

Sorry to hear about the crash, defaultoprtr5144hx6.

Is it happening with all the projects or just a particular one? For testing, move your files (project file and media files) to a different location that is not synced with the cloud and see if that makes any difference. Do you get a crash report? If so, please share so that I can get it translated.

Looking forward to your response.


Thanks,
Nishu

J
James BirdAuthor
Participant
February 21, 2025

Hi Nishu, I've had this error on this two projects working from the cloud, but my colleagues have had similar issues on different ones. For context, this one particular one I set the google drive folder to be available offline, which I thought might help with it syncing and the saving. I've since turned off Multi-frame rendering and that has helped so I'm not sure it was an issue with the cloud drive but related to this setting. No crash report unfortunately I did have a look

nishu_kush
nishu_kush
Legend
February 21, 2025

I see! Thanks for giving it a try. In some cases some cases the sync service creates such issues. I haven't seen Muliti-frame rendering causing crash yet.

Let me know if it happens again.


Thanks,
Nishu

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices